Privacy policy

This policy explains how Clear Trust Financial Services collects and uses your personal information.

Information we collect

• Contact details you provide, such as your name, email address, phone number and postal address
• Details of the transactions and refunds we handle for you
• Documents you upload to support a refund case
• Technical information such as sign-in times and IP addresses, used to protect your account

How we use it

We use your information to investigate and resolve refunds, to contact you about your cases, to keep your account secure and to meet our legal obligations. We do not sell your personal information.

Your rights

You can ask to see, correct or delete the personal information we hold about you by contacting our support team.